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Frequently Asked Questions

Frequently Asked Questions

If you have a TAMU, TAMU Galveston, or SHSU ring, you can order RingWraps before actually having your ring. We just need to know the finger size of the class ring you are ordering, and the style of RingWraps that you want. If you do not know the finger size to order, we can help you determine that in person, or for gifting purposes, you can call The Association of Former Students office at 979-845-1050 and they will have the size on file that was ordered. Our return/exchange policy would begin whenever you start wearing the RingWraps. If this is a gift that needs to be returned/exchanged, you must notify us of this gifting date or else the return/exchange period starts upon delivery

Choosing the perfect style is a difficult decision! Our Original and Kensington RingWraps bring a sense of uniformity and consistency, whereas, the Cascading styles (The Mini Cascading, The Cascading and the Crown) provide an elegant tapered effect to your ring. Most of our customers who purchase in person usually choose a larger style than expected. It ultimately comes down to your personal preference and what you feel fits your personality best! But no one EVER comes back to switch for a smaller style!

RingWraps are handcrafted, so turnaround time can vary. Please allow up to 3 to 5 weeks from the time of order, but we do make every effort to keep all of our sizes and styles in stock for TAMU & SHSU. If we have your size in stock (TAMU, SHSU & TAMU Galveston only) we will ship within 1 to 3 days of purchase.

At this time, for all rings other than TAMU, TAMU Galveston & SHSU, it is required that we have the ring in order to properly make the RingWraps. Note- if you have a TAMU, TAMUG or SHSU ring but are wanting to customize your RW with colored gemstones, a different metal, etc, it is required that you send in your ring.

If you require customization, we will send you a prepaid fully insured UPS shipping label so you can send us your ring, or you can leave it with us at a trunk show or at our Dallas showroom.

If your ring needs resizing or shows signs of heavy wear and tear, we must custom make the RingWraps. This process generally takes 3-5 weeks. There is no additional fee for us to customize the RingWraps. Metals other than 10k yellow gold will incur an additional fee.

Custom orders are non-returnable/ non-refundable and considered FINAL. There is a great deal of time, labor and love invested by both our team and our jewelers into hand crafting each set of custom RingWraps. When we make custom RingWraps, they are made to fit that ring specifically, and made completely from scratch starting with a unique CAD design. This is the reason custom order sales are final.

No! There is no need to permanently attach the RingWraps to your ring. RingWraps are completely removable for your convenience. Upon request, we can permanently attach the RingWraps to your ring. Attaching the RingWraps permanently is a matter of personal preference. Some prefer to have the option of wearing the RingWraps around another ring or alone if they so choose.

YES! We have customized RingWraps for over 80 different schools and have done hundreds of different wedding rings. At this time, for all rings other than TAMU, TAMU Galveston & SHSU, it is required that we have your ring in order to properly make your RingWraps. We consider these “Custom Orders,” or “Custom RingWraps.” The pricing will be the same as you see on the Shopping page. Additional customization options are also available! Metals other than 10k yellow gold will incur an additional fee. Read below for more info on Custom Orders.

Yes, we can resize the RingWraps. We do understand that throughout the years your ring and RingWraps may need to be resized- not a problem. If you need resizing after you own RingWraps, there will be a fee. This is because when we resize, we actually add gold, and do it the right way, rather than just stretch our your ring/RingWraps.

Yes, we can resize the RingWraps. We do understand that throughout the years your ring and RingWraps may need to be resized- not a problem. If you need resizing after you own RingWraps, there will be a fee. This is because when we resize, we actually add gold, and do it the right way, rather than just stretch our your ring/RingWraps.

Yes, we resize rings often and recommend resizing your ring if snug as the RingWraps will add width to your ring making an already tight ring feel tighter. We want your RingWraps to fit comfortably therefore we offer complimentary resizing if done prior to receiving your RingWraps. There are additional charges applied after the RingWraps have been received as both the RingWraps and the ring would need to be resized.
When resizing rings larger, we actually ADD gold rather than stretch the ring (many jewelers just stretch the ring to add size) Our jewelers will match the shank of your ring exactly, and the resizing will be indetectable. NOTE: If you are concerned with your college ring warranty being affected, please check with the manufacturer of your ring.

RingWraps will only make your ring feel tighter if your personal ring is tight to begin with, or if you have a fuller finger pad. If this is the case, it is highly recommended that we resize your ring prior to receiving the RingWraps. RingWraps fit best when comfortable.

Upon shipment, you will receive an email containing your UPS tracking number. All RingWraps are shipped via UPS and are fully insured. A signature is required upon delivery.

Yes! Our in-house jewelers handcraft every set of RingWraps and will custom make the RingWraps to fit your ring, whatever shape or style it is!

Of course! Custom RingWraps are a perfect way to enhance your wedding band. Check out our gallery to see examples of RingWraps with wedding rings!

Yes! We love making unique custom RingWraps. Contact us with pictures of your ring and our team can better help you understand the custom order process and what your RingWraps may look like by providing pictures of similar shaped rings.

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